November has flown by! There’s been lots going on here at Kick, from welcoming a new chairman to finalising major investments and creating new partnerships. Read on to discover our latest news and resources.

60 second takeaways

1. Kick ICT has secured an £8.7 million investment from BGF to support our ambitious growth plans, which include further extending our reach and expertise across the UK. Alongside BGF’s investment, we welcome Geoff Neville to the board as our new Chairman, bringing extensive experience in driving market-leading growth across IT and business services organisations.

2. We're thrilled to share that in 2022, our Infor user days are finally back! Save the date and join us in London on the 17th and Edinburgh on the 24th of February to learn all about the highly anticipated SunSystems 7 and chat with a host of industry experts. Register your interest here.

3. We’re excited to be working closely with our new solution partner, GoCardless. Integrated with Business Central, you can now automatically collect bank-to-bank payments against invoices and subscriptions, quicker and at reduced costs. Our client Big Blu has already achieved great success with the market leader - “…the benefits to our collection activity has been substantial, so much so that we recently migrated additional parts of our business to GoCardless with Kick from other providers to maximise these benefits”

4. You may have already seen our updates regarding Microsoft's price increase and subscription updates for the majority of its products. However, to ensure minimal impact on your business, we want to work with you ahead of the upcoming rollout and discuss options tailored to your needs. Reach out to your account manager for more details.

Your feedback counts

Despite being a busy month for our support teams, the service provided by our experts remains to exceed expectations! Here are some of November’s customer reviews:

“This seemed to be a very difficult case to repair and Gary was extremely diligent and persistent in dealing with it. Good manner and customer friendly” Robert at Abacus Valves

“Excellent customer experience from initial reporting of the issue right through to the timely resolution” Iain at Found Ocean

“Dave was very helpful and friendly. The issue was sorted easily, and Dave said to let him know if there were any problems which is great” Heather at SAMH

Did you know?

We recently reached 1,000 followers on LinkedIn!

If you’re not already following us, you can find us on LinkedIn and Twitter to keep updated with our latest news.

Thanks for reading this month's Kickabout!