VoIP, or Voice over Internet Protocol is a technology that allows you to make and receive calls and video calls through use of the internet.
Deliver consistent and quality calls in any location on any device.
Hosted Business VoIP Telephony is an innovative, cost effective and efficient cloud based solution based on our Horizon & 3CX platforms that replaces the need for traditional on-site solutions that will grow your Glasgow based business. VoIP ensures that your business stays efficient resulting in minimal disruption and increased efficiency by using a network-based design with a data connection (such as ethernet or SoGEA/FTTC broadband), to connect your phone calls.
Ideal for multi-site, growing organisations or even those working remotely, our business VoIP gives you the ability to be proactive no matter where your staff are located and supports flexible working.
Horizon is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows administrators to easily manage your environment whilst enabling employees to maximise their productivity.
3CX is an easy to manage, advanced software-based phone platform, ideal for any business or organisation. Affordable, adaptable and reliable, 3CX works with a variety of phone hardware as well as featuring browser-based extensions. Hosted on a remote sever, a local server or even both for extra assurance, 3CX is guaranteed to boost efficiency and productivity.
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Benefits of Business VoIP
Helping multi-site, growing organisations and those working remotely, our business VoIP gives you the ability to be proactive no matter where your staff are located and supports flexible working.
Call waiting
The chance to take an incoming call while you’re still busy with another phone call.
Caller ID
Allowing you to see who is calling before you pick up the phone.
Call diversion
The ability to send incoming calls to other UK phone numbers.
Conference calls
Beneficial to business' that use hybrid working or have offices that are international.
Fall Back
If nobody can answer an incoming call, we can set the phones to automatically fall back to a call answering service.
Voicemail
Access your voicemail on your phone as well as via email or online.
Do not disturb
Have your calls instantly forwarded to your voicemail without ringing at your end.
What to expect from Business VoIP
- Straightforward installation with pre – programmed hardware that is simply plugged into your broadband router, with added peace of mind that our skilled engineers will do this for you.
- In the event of an outage, calls are easily re-routed in minutes with minimal disruption and increased efficiency.
- Allow staff to work remotely or from different sites with ease. You can also appear local to customers and have the option to choose geographical numbers against your lines.
- Feature rich with continuous upgrading, meaning you’ll always have the latest technology.
Common questions
Is VoIP good for small business'?
Yes, VoIP systems work well for small businesses as well as medium sized businesses due to its low cost implementation and wide range of features.
VoIP is an example of a very secure method of communication as the networks are constantly monitored and protected. An on-premises VoIP installation will provide additional peace of mind.