Dynamics 365 Customer Insights allows you to better manage all aspects of your organisation's marketing strategy.
From awareness, to prospecting, to conversion and cross sell/up sell, you'll have the opportunity to get the right communications in front of the right customers and prospects at the right time, supporting your marketing team to be as effective and creative as possible.
With automation at its core, Dynamics 365 Customer Insights takes the traditional email-led marketing experience and allows your organisation to build more personalised communications for customers, deepening your relationship with them across the sales cycle and beyond.
Get ready to boost your lead generation, expand your marketing channels and provide joined up customer experiences - all within your grasp using Dynamics 365 Customer Insights to deliver a more targeted and relevant marketing strategy.
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What to expect from Dynamics 365 Customer Insights
Nurture Your Leads
Interactive, automated customer journeys to drive lead nurturing campaigns with personalised experiences.
Connect Sales and Marketing
To work together using common data, information and processes to drive leads and revenue.
Showcase Marketing ROI
With clear, concise dashboards that track marketing activity and KPIs and can be shared across the whole business.
Better Manage Leads
Deeper understanding of your leads and market with information on lead scoring, key contacts, recent interactions, purchases and opportunities.
LinkedIn Integration
Harness the power of LinkedIn, making targeted connections, generating leads and deepening customer engagement.
Boost Event Attendees
Event management support including storing venue, logistics and marketing collateral, with capability to deliver a fully automated customer journey to promote to attendees.
Create the ultimate platform
Combine Dynamics 365 Marketing with Dynamics 365 Customer Service, Sales, Project Service Automation and Field Service to deliver the ultimate customer engagement platform
DYNAMICS 365 BUSINESS CENTRAL
Learn about Dynamics 365 Customer Insights in learn than four minutes
Why Kick for Microsoft Dynamics?
From solution design to support, we deploy over 300 years of combined experience from our 30+ strong team of Dynamics experts.
With multiple accreditations including Microsoft Solutions Partner status, we continually invest in the product education of our team to ensure our customers remain at the forefront of the Dynamics and Power Platform revolution.
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Whether you are ready to start scoping or just want to discover more about Kick ICT, our experts are at hand to help.